When you port your phone number(s) into Simplevox it means that we will work with your current provider to move your number(s) to your Simplevox account. The process typically takes 2-4 weeks, and we will provide updates via email. Once complete, you will be able to use the full set of Simplevox features on your current number(s).
You must understand and agree to the following:
I will pay standard rates for my phone number and usage after my number ports. Details can be found on Simplevox's pricing page.
I must keep all numbers in service with my current carrier until the port completes to avoid delays or rejections.
I must configure my number in the Simplevox app before my number ports.
I am responsible for any termination charges imposed by my current carrier for porting my numbers.
I may be unable to receive messages for up to 3 business days after the port completes.
Compliance requirement for US messaging A registration will be required for each 10DLC and Toll-free number sending SMS/MMS messages to the US. Learn more about Carrier Registration.
All Porting Requests must include a signed Letter of Authorization and the most recent bill from your current carrier