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Introduction to SimpleVox

New to SimpleVox? This guide is your first stop.

Updated over 4 months ago

In this article, we’ll walk you through what SimpleVox is, what makes it different from traditional phone systems and other virtual phone providers, and how it helps service-driven businesses like yours communicate smarter — without all the hassle.


What is SimpleVox?

SimpleVox is a modern phone system built for service pros and small businesses.
We give you everything you need to run your business over the phone — calling, voicemail, text messaging, call routing, and smart call summaries — all without needing a landline or bulky hardware.

SimpleVox runs in your browser, on your laptop, or on your mobile device. It’s easy to set up, easy to use, and powered by AI to help you stay organized and responsive without extra effort.


What Makes SimpleVox Different?

If you’ve ever used a traditional business phone or even a basic VoIP app, you’ll notice that SimpleVox takes a different approach. Here’s how:

Smart by Default

Every call is transcribed and summarized with AI. You’ll get instant insights, action items, and caller details — no more scribbling notes or forgetting follow-ups.

Built for Solopreneurs & Small Teams

No complicated dashboards, no IT department required. You can set up your number, voicemail, and call flow in minutes.

Available Anywhere

Answer calls on your laptop or phone. Whether you're in the shop, on a job site, or working from home, SimpleVox travels with you.

Focused on What Matters

We cut out the fluff. No call center jargon, no bloated feature sets. Just a clean, reliable phone system that helps you stay on top of every customer interaction.


How Does SimpleVox Work?

SimpleVox is powered by Voice over IP (VoIP) technology. That means:

  • You don’t need a physical phone line — just an internet connection.

  • Your business number works across multiple devices.

  • You can manage everything from your browser — from making calls to setting up voicemail greetings.

Behind the scenes, we use advanced AI and modern call routing to make sure every interaction is captured, transcribed, and easy to act on.


What We’ll Cover in This Series

This Getting Started guide walks you through the core features of SimpleVox. Jump into any section to learn more:


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