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Why We Need Your Bill

Porting requests must include the most recent carrier statement for processing.

Updated this week

Carriers use billing documents to prove that you own the phone number(s) you are attempting to port. Without correct documentation, your port request can be rejected.

If you are porting a Google Voice number…

Please take a screenshot of the Google Voice settings page making sure the phone number and your email address appear in the screenshot.

If you are porting a Toll Free, Landline, or VoIP number…

Please send us your latest monthly bill which includes the phone number(s). If your provider does not provide you with a bill, please provide a receipt of phone number purchase and/or a screenshot of your account portal with the phone numbers included.

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